Is webex hipaa compliant

Is webex hipaa compliant

Gdpr – data protection & information security principles webex

WebEx helps people to communicate and interact remotely while minimizing the inconveniences that come with being separated. WebEx and other web-based resources assist companies in being truly global, allowing remote workers to contribute and form unified teams.
WebEx’s core strengths are speed and convenience, both of which are valuable assets for companies in the health-care industry. Regional operations can be better coordinated and controlled with more fluid interactions, education and training sessions can be conducted remotely, and a broader range of experts can be brought in to transfer information since the distance barrier is completely eliminated. WebEx facilities could also be used by patients to connect with their health care providers.
WebEx’s creator, Cisco, introduced a slew of security features in the framework. These aid in preventing unintended recipients from intercepting communications and documents. The relation between the WebEx application and the WebEx cloud server is compliant with a variety of security protocols and employs high-grade security measures. Strong security measures protect media packets during transmission as well. Users can choose to use end-to-end encryption, which means Cisco will not decrypt any media content.

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When using a personal Webex room, once your participants have entered, click the “More” button (three dots) and select “Lock meeting” to lock your personal room. This would discourage anyone from inadvertently listening in on a confidential or private conversation. The lock icon will appear at the top of your screen to indicate that the meeting has been closed. Go to “More” and click “Unlock meeting” to unlock the meeting. Although your personal room is closed, you will also receive a notification if someone is waiting to enter it.

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If the teacher gives permission, students should prepare to download any recordings prior to the end of the course. Previous course recordings are only accessible at the course instructor’s discretion.
WebEx system administrators can log in to WebEx to resolve technical support tickets or respond to help requests from faculty or staff, and they can create a test account to aid troubleshooting. Without the permission of instructors or WebEx hosts, system administrators can access WebEx for system testing and maintenance. Except when it is deemed appropriate to troubleshoot a system issue, system administrators will not extract data about system use for faculty or students. During device testing or inquiries, any information or data found about a WebEx or user will not be shared with any other faculty or user.
Faculty should consider saving any videos or files uploaded for course-related WebEx recordings and files at the end of each semester. These files should be kept outside of the WebEx system by the faculty member, according to their department’s storage guidelines. Delete any files that are no longer required.

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Is WebEx compliant with HIPAA? Is the online meeting and video conferencing tool acceptable for healthcare organizations to use, or should it be avoided? In this article, we examine the platform’s security controls and functionality to see whether using WebEx might be considered a HIPAA breach.
Healthcare companies can connect with their workers quickly and efficiently using resources like WebEx, regardless of where their staff are located. Regional operational meetings can be held, medical education can be delivered over the internet, and healthcare workers can be educated on new processes and procedures. These channels may be used to interact with patients as well.
However, before using communication software with protected health information (PHI), healthcare organizations must ensure that the tools are HIPAA compliant. So, how does WebEx perform in this area? Is WebEx HIPAA-compliant, or should HIPAA-covered organizations stop using it?